Strategic processes. Tactical execution.
Atlassian solutions built for your business.
Tooling Tactics is an independent practice built for organizations that need real problem-solving, not just advice. I migrate, connect, and maintain your Atlassian environment until the software totally supports how your business runs. I execute the changes required to align your tools from sales to invoicing.
EU-based · Remote first, on site when the work needs it · Dutch, English, German
14 years
In and around Atlassian tooling
Product Owner, PMO, Senior Consultant, System Administrator
15+
1
Migrations and instance clean-ups
50 to 3,000 users
10+
Jira Cloud clean-ups & process alignments
Workflows, custom fields, permissions
1 Counted from 2013, instances over 50 users.
Service pillars
Three tactics, one value chain. Start where you need impact most.
Strategy only matters when it is executed. That is the core philosophy behind Tooling Tactics.
Migration Tactics
Cloud and platform migrations
Moving your operations shouldn’t mean pausing them. I manage secure, heavy-lifting migrations to Atlassian Cloud—whether transitioning from legacy Data Center or external platforms like Asana, Monday.com, Zendesk, or TOPdesk. I prioritize data integrity and keep downtime strictly confined to planned windows.
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Process Tactics
Sales trigger to invoice
Break down departmental silos by connecting your entire value chain. From the initial sales trigger to the final invoice, I configure Jira and Jira Service Management to automatically route work across teams, ensuring a frictionless end-to-end workflow.
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Support Tactics
Administration and configuration
Keep your Atlassian stack running at peak performance. I deliver proactive day-to-day administration, complex custom configurations, and expert troubleshooting through flexible contracts that scale with your environment.
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How it runs
Every engagement starts the same way: a short, fixed-scope first step and one clear decision at the end.
Week one is the last moment you can change course cheaply. I say so out loud, every time.
AFTER
Hand over or stay
Clean documentation handed over to named internal owners, or transitioning to a Support Tactics contract to keep it running.
Where the scope widens
Custom or unsupported Marketplace apps are the single biggest cause of delayed migrations. I evaluate them in week one, so the decision is yours early.
Case studies
Numbers are from real engagements.
Delivered 2025
Healthcare IT · 6-week release cadence
50+ users and 10+ projects unified into 1 workflow for predictable releases, backed by 6 months of adoption guidance.
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Delivered 2023
IT Service Provider · M&A consolidation
2,300+ users across 7 acquired companies merged into 1 Atlassian stack. Marketplace apps reduced from 10+ to 2.
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Ongoing
iGaming Provider · AML & Zendesk automation
Automated compliance workflows and alert routing by connecting Zendesk to Jira Service Management with zero manual handoffs.
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Delivered 2026
Rainwater Specialist · Zero-cost lead pipeline
100% quote request capture via automated inbox-to-Jira routing, running entirely on the Jira Free tier.
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Start with a conversation, not a proposal
Thirty minutes. Bring the problem as it actually is: a messy instance, a stalled migration, a team without an owner.